Ideas

Dark Mode Feature Request Best Regards, *Marc Celsie* *Technical Support** Manager* Phone: 905-474-1990 x4123 Email: mcelsie@sangoma.com Website: www.sangoma.com

Hi, For headset users, it problematic that the phone ringer cannot go to speaker, and the call audio go to headset. Also, very distracting when phone rings while using headset for other meeting/calls. Additionally, there should be a hotkey on ke...

In Queue Overview indicate when an extension goes on DND. You have to hover over the extension to see what their current status is, this helps call center managers know when dispatchers are not taking calls at a glance.

When I go to the teamhub and try to paste in a phone number from an external source, I have to right-click and paste rather than be able to ctrl-v. Also, having something like a TAPI, TEL: or CALLTO: setup within Windows would be excellent. We ha...

It would be nice to have the ability to create a text group. Thank you! [cid:image001.png@01DA8030.69830270]

As an alternative to Switchboard, the account login page on the web, or using the desktop softphone, it would be great for users to be able to change their status in the mobile app.

I generally zoom out the application to a small font / size, to have "better" real estate without needing to full screen the application. When i close the application and re-open it, it returns back to the default zoom level. *Garth Nysschens* *...

Teamhub notifications suggestions: 1. MAC: bouncing dock icon as part of message notification - Blue (top left corner of icon) for channels / multiuser chat - Red (top right corner of icon) for DM's or direct messages. Windows: same, if feasib...

It would be good if I could click a phone number on a website and have TeamHub dial it.

Many competitors of Switchvox allow the Softphone to be native as an app/widget in the Salesforce environment. With the mindset of trying to minimize windows and streamline agent's productivity, the ability to combine the softphone and Salesforce ...