Having the ability to see the success rate when the callers engage with the IVR would be very insightful to be able to ensure efficiencies in IVR designs. It is extremely manual to identify where people chose options and when they decide to exit t...
Hello,
No feedback to offer, phone still doesn���t have the talk feature. It���s been reloaded and I���ve logged out and in again.
From: Alfredo Gonzalez
Sent: Monday, June 10, 2024 12:34 PM
To: Henry Fredrick ; Teamhub
Cc: Donnie Chandler ; M...
Hello,
Thank you for getting back with me. There is no refresh, but I did reload 3 time and there is still no talk button. For now, my reliable cell is all I have so I���ll continue to use for calls.
From: Alfredo Gonzalez
Sent: Friday, June 7,...
[cid:image003.png@01DAB28F.D33256D0]You have icons for everything but the "talk or phone", this make the call experience cumbersome and very inefficient
It seems with every update every new feature installed results end with the talk feature (the...
We really should be able to text attachments over 1 MB. It's frustrating that we can't even send images to our clients without going through the hassle of figuring out how to resize them.
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It would be awesome to be able to switch audio mid-call between the TeamHub Desktop app and the Sangoma Talk cell phone app.
[A blue logo with a leaf Description automatically generated]
Erika Rajkovi�
Development and Operations Manager
Victim R...
Good morning,
When opening TeamHub, can we have a setting to set the landing page? It
used to open to Chat but now it opens to the Home page.
Best regards,
Charlie
[image: C69320C9-E98C-4933-8E35-13FD6A109B01_1.png]
*Charles DeSimone*
Sales En...
One other idea! This is a low priority but I wanted to include it.
In our old system, there was the ability to set a "Rule" where voicemail could be re-recorded for a set span of time. This was super helpful for office closures, vacations, etc. E...
Hello,
We are new Sangoma customers and have a few suggestions that we've identified that would be unbelievably helpful for our team. I've laid them out in order of our priorities below (highest to lowest).
* The ability for message-only extens...